It is impossible to create a manual dump for sporadic crashes/hangs/freezes or for those cases where a crash does not result in display of a Windows Error Reporting dialog. 
For these cases, procdump should be registered as just-in-time debugger.






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To register procdump as just-in-time debugger, follow these steps:
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1.Deactivate the restarting option for the affected application Operator Client / Configuration Client(skip this step for BVMS MS):

	To deactivate the restarting option for Operator Client / Configuration Client: edit ..\Bosch\VMS\bin\ConfigClient.exe.config or ..\Bosch\VMS\bin\OperatorClient.exe.config.
		Navigate to section <appSettings>
		add a new entry <add key = "DisableExceptionHandling" value="TRUE" />.
2.Create the dump:
	2.1.Create directory called dump at C:\. Copy the CONTENT of the directory (the files called ActivatePostmortemDebugging.bat, procdump.exe and readMe.txt) BVMS_OC_dump at C:\dump\. 
	2.2. Double Click on the file ActivatePostmortemDebugging.bat

3.Run the affected application/service (Operator Client, Configuration Client). Management Server Service runs by default

4.As soon as the issue appears, check whether the dump was created.

5.Provide support with
	the resulting .dmp file
	a description of the steps to reproduce the crash
	a ConfigCollection
 


