Skip to main content

How to Define Report Failure X DS7400 Series Panels

Issue

Display on the keypad displays Report Failure X.

Solution

The control panel has failed to communicate

Need to view the history log to determine the soure.

  1. Report failure 1 = phone number 1
  2. Report failure 2 = phone number 2
  3. Report failure 3 = phone number 3 ( remote programmer)
  4. Report failure 4 = phone number 4 ( Ardis )
  5. Report failure 0 = If closing ring-back is enabled and no closing report is programmed, the panel will check for dial tone. if no dial tone is detected the panel will cause a report fail 0.

Part numbers DS7400X, DS7400, DS7400Xi, DS7400XIVER2, DS7400XIVER3+, DS7400XIVER4+,

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.