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How to: One possible solution to a RPS connection failure

I cannot connect to any panel using RPS. I have done the following: tried all settings and addresses and tried different panel types.I have ensured the laptop was disconnected from ac power and the fire wall was turned off. I have ensured there were no active wireless connections but I am still unable to connect over the phone, network, cell or over the DX4010V2.

A possible solution is that a second instance of RPS is running on the computer. To correct the problem, shut down both instances of RPS. Log off and then log back into RPS. A successful connection may work with the control panel via RPS


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