How To Troubleshoot 2000 Series Panel Stuck in Phone Test

Issue

When entering installers mode, the 2212 gets stuck on PHONE TEST.

Solution

When entering installers mode, the technician closes the RESET PIN, enters 1 on the Command Center and enters the INSTALLERS CODE.

Part numbers D2212, D2212B, D2212BE, D2412, D2412U, D2412UE, D2812, D2812U, D2812P,

The problem is after the INSTALLERS CODE is entered, the 2000 Series panel goes right to PHONE TEST. To exit this test and return to the list of menu items; (1)Bell Test, (2)Battery Test, (3)Phone Test, (4)RF Programming, (5)Point Status, (6)Relays, (8)Keypad Programming, press the CLEAR Button.