Skip to main content

How to download the support bundle file for DSA E2700?

This information may be requested by BT Central Support Team, as the bundle file is useful for troubleshooting the improper behavior of the unit.

The method for collecting the NetApp DSA E2700 support bundle file is provided below.

Step-by-step guide

  1. Open Santricity software
  2. Click on Monitor > Health > Collect Support data Manually


    image2019-12-18_18-14-20.png

Save the support bundle to your machine and start explore it or send it to the BT Central Support Team for investigation.

Nice to know:

If you need to download the bundle file for DSA E2800, please follow the steps from this article.


JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.