How to download the support bundle file for DSA E2800 via WEB browser?

🕒This procedure takes in average ~ 5 min to complete

This information may be requested by BT Central Support Team, as the bundle file is useful for troubleshooting the improper behavior of the unit.

The method for collecting the NetApp DSA E2800 support bundle file is provided below.

Step-by-step guide

1. Access the storage unit via the web browser and login with your device management password:
   

   

   
   
   
2. Click on the "Support" tab
   

   

   
   
   
3. Click on the SUPPORT CENTER section
   

   

   
   
   
4. Click on the "Diagnostics" button > Collect Support Data
   

   

   
   
   
5. Click on the "Collect" button and save the bundle file