Is it possible to activate and use Alarm Out 1 or 2 via DIVAR Mobile Viewer App?

Question

Answer

Yes, you can activate and use Alarm Out 1 or 2 via DIVAR Mobile Viewer App.

One of the tests performed by Central Technical Support Team was on a DIVAR Hybrid 5000 with 6 outputs and managed to enable all the 6 and set the alarms.

Please note that Central Technical Support team has used the latest firmware versions on the DIVAR and cameras, so make sure you do the same.

⚠️ Alarms only occur if Push notifications are enabled.

To enable push notifications on a mobile device:

Open the DIVAR Mobile Viewer app.
In the menu select Device Manager.
Select the recorder for which you want to set the notifications.
Go to Remote Config > Notification > Notification config.
Switch on the notifications for the device and choose the desired settings:

– Push type: choose Live Preview to open the alarm in Live mode of the camera or Video to open the recorded video of the alarm.

– Motion detect: choose the cameras from which you want to receive motion detect alarms.

– Input alarm: in Local alarm, choose for which local alarms you want to receive notifications and in Alarm ipc choose the cameras from which you want to receive these notifications.

– Video loss: choose the cameras from which you want to receive video loss alarms.

– System alarms: choose the cameras from which you want to receive system alarms.

– Cam masking: choose the cameras from which you want to receive cam masking alarms.

If you are doing this remotely:

You will have to forward the port 37777 from the DIVAR App and connect with the public IP.

◦ This port is used by the Bosch DIVAR Mobile Viewer App to connect to the recorder with mobile phones. The Web client also use TCP port 37777.

Afterwards connect the camera to the DVR and set the alarm tasks, for example motion detect set to alarm out 1 or 2.
From Alarm Output > choose either to activate the outputs manually or automatically by the DIVAR.

You can also refer to the Operation Manual, page 94, which explains you how to add a recorder to the mobile device, how to see the live streams from your cameras and other useful information.