What to do if the System Fingerprint changes after a BVMS upgrade?

Question

Answer

This System Fingerprint change might happen after a license transfer from a DIP to another one and after a BVMS upgrade.

When the System Fingerprint changes after a BVMS upgrade on the new DIP, the licenses will no longer be available in BVMS and will not be possible to upgrade them in Remote Portal, as they were activated based on the previous System Fingerprint.

To resolve this issue, a simple manual reboot of the unit is required. By restarting the system, the previous System Fingerprint will be restored.