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Why aren't the systems showing up on the dashboard in my Remote Portal account?

Question

Why aren't the systems showing up on the dashboard in my Remote Portal account?

When connecting to the Remote Portal account > in the Systems menu, there are no cameras displayed on the dashboard. What could be the reason?

Answer

Please make sure that you didn't disabled the "Online" filter from your dashboard. If so, please click on the "Online" filter and the systems will be displayed:


This is also applicable for the Offline systems. If you don't see them in the dashboard, make sure that you enable the "Offline" filter.





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