How to move a Service license from a user account to another one in Remote Portal?
The management of Remote Portal service licenses is the responsibility of the customer. The administrator can add, remove and transfer them to a different company.
For transferring them to a different account, the user needs to have administrator rights in both accounts.
Step-by-step guide
- Go to the "Service Licensing" menu and make sure that the license you would like to move it from your account to another user is not assigned to a camera.
The Assigned To field should be empty.
2. Click on the three dots button → Select Change company option
3. Select the service licenses to be moved and set the quantity of them > then click Next
4. Select the company to move the service licenses to and click Change company