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When is it necessary to use the reset button to reset the camera to factory defaults?

Question

When is it necessary to use the reset button to reset the camera to factory defaults?

Answer

You may need to press the reset button to reset the camera to factory defaults if you encounter the following circumstances:

– You can power up the camera but cannot log on to the camera using the web browser.

– The camera doesn’t start up or fails to power up via PoE.

– The camera cannot search an IP address.

– The camera’s firmware crashed.

– You forgot the password to access the camera.

– The image becomes frozen.

– You cannot update the firmware.

– The camera disconnects from the network at random and needs a reboot.

– The camera no longer finds pre-positions (preset positions).

– You cannot configure the camera using the web browser.

– The camera has no video out.

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