How to create a company's account in Remote Portal?

Use software and apps to connect remotely to your devices for configuration or maintenance simply by logging in with your Remote Portal account.

To create a company's account in Remote Portal, please follow the steps below:

Step-by-step guide

Create your company's account in Remote Portal

1. Navigate in browser to https://remote.boschsecurity.com and click Sign up button.

2. Enter your company's name, your name and a password

3. Select the region (server location) which is next to your country:

North America for North and South America
Europe for Europe, Middle East and Africa,
Asia/Pacific for Asia, Pacific Region incl. Australia and NZ

Note: The Region selects the server location on the Remote Portal’s Video Relay.
To keep video streams fast, the region should be selected in the same area where the camera is located.

4. Agree to terms & conditions and to privacy statement and click Sign up button.

5. Activate your account by following the link in the received e-mail

Note: If the user does not activate the account in Remote Portal within 10 days, the user and account get deleted and the user needs to sign up once again.

User roles in Remote Portal

Administrator

After you have created your Account in Remote Portal, you are the Administrator of this account.

Remote Portal provides the Administrator to:

Manage users

‒ Invite further Administrators, Technicians and Customers to your account

Manage licenses

‒ Order licenses via Order Desk and apply them into your account

Administrate your account

‒ Add Groups and organize a hierarchic account structure (nested groups)

‒ Add devices (Systems) and move them into these groups

‒ Grant Technicians access to certain groups and/or devices

‒ Subscribe Services and grant Customers access to these services

Configure your devices and services

Get Remote Alert notifications (such as device disconnected, recording stopped, new firmware available)

Technician

Remote Portal provides the Technician to:

Register devices (IP cameras, Divar IP 2000/5000, Divar network/hybrid)

Remotely configure your devices

‒ In Remote Portal

‒ In Configuration Manager through Remote Portal

Get Remote Alert notifications (such as device disconnected, recording stopped, new firmware available)

Customer

Remote Portal provides the Customer to:

Display your devices on Video Security Client or Video Security App through Remote Portal

‒ Live Video, Replay, Forensic Search

Display your cameras on Remote Portal Viewer

Display and export your Camera Counter Reports

Get Remote Alert notifications (such as device disconnected, recording stopped, new firmware available)

Note: For further details please visit the following articles:

Nice to know:

For a better understanding of using the Remote Portal, we encourage you to join our free online Training from KEENFINITY Academy!

Or refer to the Knowledge Base Articles below:

How to add cameras to Remote Portal?
How to organize your devices in Groups in Remote Portal?
How to give user access to specific cameras in Remote Portal?
Show all articles about Remote Portal from KEENFINITY Knowledge Base