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In "System Administration", click on "Monitoring" then select "Alarms".
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Click on the "Text" tab.
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Next click "Add". Under Name, give the note a specific name. Under Type select "Ack. Note.
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In the large window below, you can add your "special instructions."
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Then hit OK then close, next log out and back into "Sys Admin".
When you "Ack" alarm you should now have the "Ack Notes" to choose from.