How To address the System Fault 50 on a DS7400 Panel


When checking error displays on the DS7400(X) by entering PIN # 89, the keypad shows SYSTEM FAULT 50.

To narrow down the cause of the problem enter PIN # 87. This will display one or more of the following ARDIS errors.

  •  AR FAULT which means loss of communication. Check wiring between panel and ARDIS radio.

  • AR NET FAULT which means loss of network. Check antenna and signal strength LEDS.

  • AR MODEM FAULT which would indicate a faulted modem.

  • For further assistance contact MOTIENT/ARDIS at 1800-626-3052

* Note the DS7416 and DS7416i are now obsolete