How to Troubleshoot the D4412/D6412 keypad says Not Programmed, See Install Guide.


1.  Verify connections and programming:

  • a.  Using panel data bus connections: 1) Ensure programming has Command Center 1 assigned to Area 1 and the keypad is addressed to (1) with dip switch 1 and 6 up and the installer switch is open. (for details on programming see step 3.) 

  • b.  Using double ended 'Installer' cable connected to Aux/Data port: 1) Ensure keypad is addressed to 0 with all dip switches down and the installer pin is closed.

 2.  Connect keypad data and power directly to panel and test:

  • a.  Connect keypad harness directly to panel paying close attention to connection points of Green and Yellow data wires. Reversing Green and Yellow will result in System Fault display. A disconnected Yellow wire will result in Not Programmed display.

  • b.  Verify Black to Green reads approximately 10-12Vdc cycling.

  • c.  Verify Black to Yellow reads approximately 11.5-12.5Vdc cycling.

3.  Ensure keypad programmed correctly

  • a.  In RPS ensure keypad is turned on and is addressed correctly. In Command Center # Area an entry of Area 1, Area 2, Area 3*, or Area 4* should be selected for the addressed command center.   (*only applies to D6412)

  • b.  In Keypad programming ensure the assigned area number is entered in the correct nibble, 0 for disabled, 1-4 for areas 1-4. Address    Nibble          Address     Nibble      1              0679                    5             0687          2              0681                    6             0689      3              0683                    7             0691      4              0685                    8             0693

4.  Ensure keypad addressed correctly

Addr

SW1

SW2

SW3

SW4

SW5

SW6

   0

   1

ON

   2

ON

ON

   3

ON

ON

ON

   4

 ON

ON

   5

 ON

ON

 ON

   6

ON

ON

ON

   7

ON

ON

ON

ON

   8

ON