How to promote panel accounts in Remote Programming Software.


  • When Bosch control panels are upgraded either to a larger scale panel (i.e. B5512 to B8512) or to a newer panel type (i.e. D9412G to B9512G) the original program can be still be used by promoting it to the higher type.  Once a panel account is promoted it can never be reverted back to the original, therefore a backup copy should be created prior to promoting. 

  • Panels can only be promoted to higher type panel and not to a lower type. For example the D9412GV4 could not be converted to D7412GV4. 

  • An automatic backup copy of the original account is created by RPS, but only when promoting to either B8512G or B9512G. When promoting the original account to a GV4 or lower account type use the steps below to manually create a back-up copy.

How to manually create a backup copy of a panel account:

1.   From the Panel List, select New to create a new panel.

2.   Select Existing from the new panel dialogue to create a new panel account from an existing account.

3.   Select the existing panel account which will be promoted in a later step and press OK.

https://community.boschsecurity.com/t5/image/serverpage/image-id/3576i18E769FE8C0FC639/image-dimensions/462x304?v=v2 Figure 1 Create new account from existing

4.   Enter a name for the copy of the original panel account and select OK.

Figure 2  Save the copy with a similar name

How to promote the panel account to a higher version:

  • Note 1: RPS creates a backup copy of the original account only when promoting to B8512G or B9512G. Use the steps above to manually create a copy of the original when promoting to GV4 types or lower.

  • Note 2: Older panel account types must be promoted up to a GV2 account type first before they can be promoted to a higher level. This will require performing the promotion steps two times.

1.   Right click on the panel to promote from the Panel List and select Open Panel Data – View.

https://community.boschsecurity.com/t5/image/serverpage/image-id/3572iEE1E5B0345946A0C/image-dimensions/506x333?v=v2 Figure 3 Open the Panel View

2.   The Panel Data – View page opens, select Edit in the lower left corner.

Figure 4 Select panel type to promote the original to

3.   Select the account type to promote the original account to and select OK.

4.   The Caution in figure 5 displays when promoting to the B8512G or B9512G. The box ‘Create account backup before panel upgrade’ should remain checked.

https://community.boschsecurity.com/t5/image/serverpage/image-id/3574i3006171DF2219DA0/image-dimensions/484x193?v=v2 Figure 5 Update Process Caution

5.   Select Continue. The process to promote the account takes about a minute to complete.

https://community.boschsecurity.com/t5/image/serverpage/image-id/3577iB7A3B8B987032BD3/image-size/large?v=v2&px=999 Figure 6 Promoted account added

6.   The promoted panel account is added to the panel list and the process is complete.