Preconditions for local storage playback to work:
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Secure Connection must be disabled for the camera.
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With that the UDP encryption in the camera is also turned off.
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Video should not be stored encrypted
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global CHAP password must be configured in BVMS.
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If there is an existing User level password set on the camera the same password needs to be configured for the CHAP password.
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The background is that with setting that password on the camera, a CHAP password is also set on the SD card.
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Network services - HTTP and iSCSI needs to be active in the camera
Note
Please avoid using "%' character when assigning passwords. By using the "%" character could result in no recording on the SD card.
Step-by-step guide
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You can set the same password for "service" and "user" from Configuration Manager by accessing the camera > General > User Management > click on the settings wheel icon for both users: "service" and "user"
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Set the same password for both users: "service" and "user"
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Save these changes
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Be sure that the "Access protection enforcement" and "Password policy enforcement" are enabled. Go to Service > Compatibility > Tick the boxes if they have not already been ticked
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Open Configuration Client > Add your camera in the Local Storage if it hasn't already been added > Go to Hardware > Change device passwords
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Here you have to add the same password for both users "service" and "user", same password as you added before in Configuration Manager.
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Now, go to Hardware > Protect iSCSI storages with CHAP password and add the same password in the CHAP password field and click Apply.
Note: Be sure that the recording is activated on your camera → the red dot button has to blink → In Configuration Client select your camera > Recording > Recording Management:
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Now, disable the Secure Connection on the camera. Right click on your camera > select Edit Encoder
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Ensure that HTTP & iSCSI service is enabled for the cameras
Note: CPP14 devices, HTTP & iSCSI is disabled by default.
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Uncheck the box next to the "Secure Connection" > click OK
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Do not forget to Add the cameras in the “Logical Tree” from “Maps and Structure”.
Drag and drop the camera from Device Tree to Logical Tree:
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Save and Activate the changes.
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Open Operator Client > select Playback Mode (1) > drag and drop the camera from Logical Tree to the Image Pane area (2) > you will see the SD card recordings (3) > click Play forward (4) and see the recorded video from your camera