FLEXIDOME Inteox 7100i (CPP13) - calibration lost using FW 8.45.0032




Possible causes and solution(s)

Causes:

Issue found with their FLEXIDOME Inteox 7100i IR (CPP13) cameras using FW 8.45.0032. 

    • After calibrating the camera using General < Camera Calibration and Saved.

    • If the camera is rebooted or restarted for any reason.The calibration is lost and needs recalibrated.

Solution:

    • The solution is included in FW 8.46 Android released on October 31, 2022

      • Simply Download 8.46 FW and retry calibrating the camera.The calibration will stay on the camera after a reboot.