How to collect the maintenance logs and save the configuration data of VIDEOJET connect 7000?

The configuration data file and the maintenance log file might be requested by Central Technical Support team for troubleshoot & support purposes.

Follow the steps below to collect these files.

Describe here when someone would need this information. For example "when connecting to wi-fi for the first time".

Step-by-step guide

1. Navigate to the IP address of the VIDEOJET connect 7000 via web browser and authenticate on it with its credentials.

2. Go to Settings (1) > Service (2) > Maintenance (3)

3. Click on the "Download" button (4) next to each section: Configuration and Maintenance log