Question
Can I export the mp4 video file to my phone from Video Security App?
Answer
According to the release note of the Video Security Client (page 3), you will notice that it is specified that the export of the mp4 video using the Video Security App on iOS or Android device is not possible, while for PC should work without issues.
Therefore, if you still want the mp4 video, you can use the VSC for PC:
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You can download the Video Security Client for PC from the Download Store page.
As additional guides, please refer to the following KB articles:
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How to export mp4 to a local directory (Windows) from Video Security Client (Remote Portal account)?
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Can I export the camera’s recording to Dropbox from Video Security Client or Video Security App?
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How to connect my Remote Portal account to Video Security Client?
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How to connect to your cameras with Bosch Video Security Client through Remote Portal?