Why FLEXIDOME IP 5000i IR is showing high temperatures in its Dashboard?




Question:

The Dashboard of Bosch cameras shows a lot of data points and general information about them, including details about their temperature as well.

Is it a cause for concern if the temperature of FLEXIDOME IP 5000i IR (NDI-5503-AL) is higher than other cameras?

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Answer:

  • The first temperature is the current internal operating temperature of the camera.

  • The second in parenthesis is the MAX ever lifetime recorded temperature that specific camera had reached.

These indoor models have a higher temperature than normal because the temperature cannot disperse so easily.

It’s a normal situation for NDI-5503-AL having an average of 80 degree when running on high performance functions, for example: 5Mp30 / H.265 / EVA / IR illumination

Don’t be afraid, an icon should appear if the camera is overheating.


Good to know:

If you notice that the temperature is higher than usual, you can perform a firmware upgrade. This can help in some cases.

Access downloadstore page and download the CPP file that fits your camera and upgrade it to the latest firmware.