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How to upgrade a Bosch camera from firmware version lower than 6.10 to v.6.50 and above (combined FW file)?

Note

This article refers to the Combined Firmware for:

  • CPP7.3 UHD/HD/MP cameras

  • CPP7 HD/MP cameras

  • CPP6 UHD/MP cameras

  • CPP5 encoders

  • CPP4 HD cameras

  • CPP3 cameras and encoders

  • CPP-ENC H.264 encoders

See: Bosch_Releaseletter_CPP_FW_6.50.0620.pdf

CPP: Combined firmware package – applicable to all platforms mentioned above

The Release Letter for CPP FW 7.89.1221 provides information about the dependencies between firmware versions for a better understanding of the upgrade process of devices with older firmware.

To obtain the combined firmware v6.50.0620 file, you have to get in contact with the Central Technical Support.

Step-by-step guide

CCP4 and CPP6 devices:

Due to an internal file system being introduced to CPP4 and CPP6 since firmware 6.10 and architectural changes thereof, a direct upgrade from firmware below version 6.10 to latest firmware is only possible via intermediate firmware 6.1x.

  • CPP4 cameras

    • upgrade from FW < 6.10 to intermediate FW 6.11

    • upgrade from FW < 6.50 to intermediate FW 6.50

    • upgrade EXTEGRA from FW 6.10 or newer to latest FW 6.32

    • upgrade from FW 6.50 (<6.51) to latest FW 7.10

  • CPP6 cameras 

    • upgrade from FW < 6.50 to intermediate FW 6.50

    • upgrade from FW 6.50 (<6.51) to latest FW 7.89

 CPP5 devices:

This combined firmware cannot be applied to CPP5 products with firmware version older than 5.91. It is required to upgrade to intermediate firmware 5.91 first

This means that intermediate firmware version 5.91 for CPP5 needs to be requested from Bosch Central Technical Support team. Only after receiving and uploading firmware 5.91, you can upload the latest version CPP5 specific firmware available on the Download Store (currently 6.31.0010).

Note: Upgrading from versions lower than 5.5x

To upgrade to a newer firmware version using this combined firmware package, firmware versions before 5.5x require an intermediate update cycle using the respective platform firmware version mentioned above.

Restrictions:

  • This firmware and its included platform firmware builds are not applicable to MPEG-4 products.

  • The final firmware version for VIP-X1600-XFM4 modules is FW 5.54. No newer firmware will be provided for these modules.

  • Configuration Manager cannot upload this Combined Firmware file to VIP-X1600-XFM4 modules. Use the module’s web page instead for uploading; or use the separate firmware file.

  • The final firmware version for CPP3 devices is FW 5.75. No newer firmware will be provided for these products.

  • The Combined Firmware file does not load onto VG4 AUTODOME or AUTODOME Easy II via the browser when running a firmware version before 5.52.0017. The specific platform file should be used instead.

(Note: In case any link might not work to the current DownloadStore, see attached a copy PDF of the Release Letter Releaseletter_CPP_FW_7.89.1221.pdf)

How to get and request a BOSCH Legacy Firmware:

The procedure to request and get an legacy firmware that is no longer online in the web is as follows:

  1. Customers are kindly requested to reach out to the Central Technical Support team

  2. Central Technical Support team will ask for the exact Commercial Type Number (CTN).
    The Bosch Central Technical Support team can check the Global End of service date.
    The project background (How many of these devices/cameras) need to be collected. 

  3. The Central Technical Support team can explain and check if there is the chance to update the project and included management software in order to be able to use the latest device firmware as the goal is to have a non-vulnerable product in productive environments.

  4. In case there is no newer firmware available (hardware was discontinued), a commercial hardware upsell can be recommended.

  5. In general, all firmware that is not available on the product catalog, and for all firmware files that are ranked to have vulnerabilities, this need to be documented in a Technical Support case.

  6. In case legacy firmware is anyhow needed and requested by our customers, the Central Technical Support team will start an approval flow. One form/ document that must be signed by the installer/ customer. See the entire procedure here:

    KEENFINITY Video support - Firmware and Software requests

___________________________________________________________________________

The above mentioned combined firmware 6.50 supports:

  • CPP7.3 HD and UHD cameras
    update from FW 6.40 or newer to latest FW 6.50

  • CPP7 UHD cameras
    update from FW 6.30 or newer to latest FW 6.50

  • CPP6 UHD cameras
    update from FW 6.10 or newer to latest FW 6.50

  • CPP5 encoders
    update from FW 5.91 or newer to latest FW 6.30

  • CPP4 HD cameras
    update from FW < 6.10 to intermediate FW 6.11
    update from FW 6.10 or newer to latest FW 6.50

  • CPP3 cameras and encoders
    update from FW 4.54.0026 or newer to latest FW 5.74

  • CPP-ENC
    VIP-X1600-XFM4 encoders: update from FW 4.2x or newer to latest FW 5.53
    VJT XF and VJD-3000 update to latest FW 5.97

The combined firmware package includes the following build versions:

  • CPP7.3 FW 6.50.0128

  • CPP7 H.264 6.50.0128

  • CPP6 H.264 6.50.0128

  • CPP5 H.264 6.30.0059

  • CPP4 H.264 6.50.0128

  • CPP4 H.264 6.11.0021

  • CPP3 H.264 5.74.0010

  • CPP-ENC H.264 5.97.0005 for VJT XF family, VJD-3000 and VJC-7000

  • CPP-ENC H.264 5.53.0004 for VIP X1600 XFM4

For detailed description please refer to the separate release letters.

Customers can upload such combined firmware packages by using multi-select in the Configuration tool "Configuration Manager" (download the latest version available on the DownloadStore – for latest version: select Software > Configuration Manager > click Select, or Product catalog > Video Software > Video Management Systems > Configuration Manager)

When using the multi-select option in Configuration Manager, please make sure this combined firmware package for all platforms can be uploaded to all the devices selected and there are no additional requirements or intermediate steps needed for any of the devices in question.

(warning) Note that new changes in this procedure might be introduced. When changes are done, then this article will be updated. Therefore check this article from time to time.

___________________________________________________________________________

Upgrade to the latest FW available:

To upgrade to a newer firmware version using this combined firmware package, products may require to have this firmware file uploaded multiple times until the intended firmware version is installed, depending on the CPP version of the camera you have. 

As per Release Letter of CPP FW v.7.89.1221, this FW version must be applied as described below:

  • CPP7.3 HD and UHD cameras

o upgrade from FW < 6.50 to intermediate FW 6.50
o upgrade from FW 6.50 (<6.51) to latest FW 7.89

  • CPP7 HD cameras

o upgrade from FW < 6.50 to intermediate FW 6.50
o upgrade from FW 6.50 (<6.51) to latest FW 7.89

  • CPP6 UHD cameras

o upgrade from FW < 6.50 to intermediate FW 6.50
o upgrade from FW 6.50 (<6.51) to latest FW 7.89

  • CPP5 encoders

o upgrade from FW 5.91 or newer to latest FW 6.31

  • CPP4 HD cameras

o upgrade from FW < 6.10 to intermediate FW 6.11
o upgrade from FW < 6.50 to intermediate FW 6.50
o upgrade from FW 6.50 (<6.51) to latest FW 7.10

  • CPP3 cameras and encoders

o upgrade from FW 4.54.0026 or newer to latest FW 5.75

  • CPP-ENC encoders and decoders

o VIP-X1600-XFM4 encoders: upgrade from FW 4.2x or newer to latest FW 5.54
o VJT XF, VJD-3000 and VJC-7000 upgrade to latest FW 5.97

The combined firmware package includes the following build versions:

  • CPP7.3 FW 7.89.0030

  • CPP7.3 FW 6.50.0133

  • CPP7 H.264 7.89.0030

  • CPP7 H.264 6.50.0133

  • CPP6 H.264 7.89.0030

  • CPP6 H.264 6.50.0133

  • CPP5 H.264 6.31.0010

  • CPP4 H.264 7.10.0096

  • CPP4 H.264 6.50.0133

  • CPP4 H.264 6.11.0026

  • CPP3 H.264 5.75.0011

  • CPP-ENC H.264 5.97.0013 for VJT XF family, VJD-3000 and VJC-7000

  • CPP-ENC H.264 5.54.0012 for VIP X1600 XFM4

Nice to know.png Nice to know:

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