If you have a CPP3/4/5/6/7/7.3 IP camera and would like to upgrade it to the latest firmware version available on the Download Store, an intermediate upgrade step is required.
Step-by-step guide
Upgrade path:
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upgrade from FW < 6.50 to intermediate FW 6.50
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upgrade from FW 6.50 (<6.51) to latest available on Download Store
Important
Firmware version 6.50 is required as an intermediate upgrade step and is available upon request from the Technical Support Team.
Since intermediate firmware versions may contain vulnerabilities that have been resolved in later releases, it is recommended to continue the upgrade process until the latest available firmware version is installed.
For the latest firmware packages and release notes, please visit the Download Store.