Possible causes and solution(s)
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Causes
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The Bosch VRM Monitor page does not open correctly, but instead displays an Error.
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Any Replay client requesting video from the Bosch Video Recording Manager service, only receives the Time-Line but the video is always Black.
Bosch VRM by default uses Ports 80 & 443.
In most cases the problem is caused by another web server (e.g. IIS) that is installed on the same machine and is also making use of the default web ports 80 & 443.
Related product:
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Bosch Video Recording Manager (VRM)
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Bosch Video Managment System (BVMS)
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Bosch Video Client (BVC)
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Bosch Video Security Client (VSC)
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Any Replay Client/ Managment System which accesses recorded video data via HTTP/HTTPS
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Solution
Disable any of the other web services or change the default Ports they are using.