What to do if the Operator Client (BVMS <v11.0) does not display the image of your device in the cameo?




Question

What should you do if you tried to drag an drop the device to the cameo window and instead having the video, it displays the logical tree, as in the following image:

1_What to do if you drag and drop your device to the cameo from BVMS 10.1 Operator Client and it does not display the image.png

Answer

If Display Scaling is changed to anything other than 100%, BVMS 10.1 Operator Client will not allow the camera image to be displayed in its cameo.

Here is the setting that seems to affect this in 'Display':

scale layout.png


Search for "Display settings" and change the scale to 100%. This inappropriate behavior of Operator Client will be fixed. 

Do not increase over 100% because this will happen again.

image2020-11-25_12-51-18.png


⚠️ IMPORTANT:

Please note that this behavior has been fixed in BVMS 11.0