How to obtain a new license key for Sony RealShot Manager?




Your RealShot Manager license might not be activated after a HDD failure or after an Windows upgrade, and the following message could appear:

Error : Your License has expired or is not valid. Verify the current license file and replace it with a valid license.


Step-by-step guide


To obtain a new license key, Sony will be able to provide  a new license file for the system.

Before asking for assistance, please collect and provide the Central Technical Support Team with the following information:


  • Model number

  • SLC serial number

  • Authorization code supplied with the purchase.

  • RealShot Manager Advanced serial number

  • You could also include the picture with the error message received.

image2021-9-30_10-15-39.png

image2021-9-30_10-16-2.png