Question
I want to register a camera to Remote Portal and the client’s network is restricted.
What are the ports and IP addresses needed to be whitelisted for our camera to reach the Remote Portal for remote viewing etc.?
Answer
1. Camera connectivity:
On customer site, the camera needs to use the ports and needs to reach the target domains as written in the article Troubleshooting Camera Connectivity & Remote Portal > Chapter 2: Camera Connectivity
2. Client connectivity:
Ports used from the clients to Bosch Security Cloud:
|
Port used |
Client |
|---|---|
|
443 TCP (HTTPS) |
Cloud-based Services websites |
|
Port 42090 TCP |
Cloud-based Services websites |
|
Port 42099 TCP |
Config Manager Video Security Client |
Domains to be reached from the clients
|
Source |
Destination (domain name) |
Destination (IP address) *) |
Description |
|---|---|---|---|
|
Cloud VMS (VSaaS) |
Americas:
Europe:
Asia/Pacific:
|
Americas:
Europe:
Asia/Pacific:
|
Connection from Cloud VMS (Configuration website and Operator Interface) to Video Relay |
|
Remote Portal |
Americas:
Europe:
Asia/Pacific:
|
Americas:
Europe:
Asia/Pacific:
|
Connection from Remote Portal (Camera details page) to Video Relay |
|
Config Manager |
Americas:
Europe:
Asia/Pacific:
|
Americas:
Europe:
Asia/Pacific:
|
Connection from Configuration Manager to Video Relay |
|
Video Security Client |
Americas:
Europe:
Asia/Pacific:
|
Americas:
Europe:
Asia/Pacific:
|
Connection from Video Security Client (VSC) to Video Relay |
*) Note that public IP addresses might change, only domain names stay fix!