How to collect System Manager logs from your DIVAR IP AIO 4000 & 6000 & 7000 gen4?

The DIVAR IP System Manager application includes a dedicated script that simplifies the log file collection for DIVAR IP all-in-one 4000 & 6000 & 7000 gen4.

Step-by-step guide

1. Sign in to the administrator account

To sign in to the administrator account in BVMS operation mode:

• On the BVMS desktop, press CTRL+ALT+DEL.

• Press and hold the left SHIFT key immediately after clicking Switch User.

• Press CTRL+ALT+DEL again.

• Select the BVRAdmin user and enter the password that was set during the system setup.

• Then press ENTER.

Note: To go back to the BVMS desktop, press CTRL+ALT+DEL and click Switch user or Sign
out. The system will automatically go back to BVMS desktop without a system restart.

To sign in to the administrator account in VRM or iSCSI operation mode:

• On the Windows sign-in screen, press CTRL+ALT+DEL and enter the BVRAdmin password.

2. In order to collect System Manager logs easily, a script is added to the DIP44/64/74’s Start Menu, called “Export System Manager Logs”:

3. After running this script, the resulting ZIP-file can be found in: C:\Users\Administrator\Documents\Bosch

Nice to know:

• How to get the BVMS Configuration Collection Logs of the system?

For a better understanding of using DIVAR IP All In One 4000/6000/7000 we encourage you to join our free online Training from KEENFINITY Academy!