Why the Configuration Client shows red cross for MVS when connecting with iOS device? 




Question

Why the Configuration Client shows red cross  image2022-3-1_17-0-17.png for MVS when connecting with iOS device? 

Answer

There could be different causes:

  • Cause 1: The Windows feature Microsoft .Net Framework 3.5.1 – Windows Communication Foundation HTTP Activation is not installed.

Search the MVS log file for the message Method not allowed with code 405 within the Bosch VMS server log.

  • Solution 1: Activate the Windows feature Microsoft .Net Framework 3.5.1 – Windows Communication Foundation HTTP Activation.


  • Cause 2: The HTTPS binding to the MVS is not configured.

  • Solution 2: Check if you set the HTTPS binding to the MVS application in IIS.


  • Cause 3: The connection to the IIS is lost.

  • Solution 3: Check if you can reach the given server-name of MVS in Configuration Client with a ping. If not successful, restore the connection.


  • Cause 3: The URI is not starting with HTTPS://

  • Solution 3: Set the URI to HTTPS://...


Please also follow the MVS troubleshooting section of the MVS guide (page 18):


image2022-3-1_17-14-36.png Other useful MVS articles: