| Can I configure a bridged NIC on the server for ONVIF cameras integrated in BVMS through VSG? |
| Can Windows OS and SQL Server updates be applied after upgrading BVMS? |
| Is it possible to disable the time synchronization function of BVMS? |
| Can I create a list of AUX commands that work simultaneously for multiple cameras in BVMS? |
| How can BVMS be integrated as SNMP Agent and which BVMS SNMP Traps can be used? (BVMS - SNMP documentation) |
| What is Free-Text Search and what are the main advantages of BVMS AI Search? (Whitepaper BVMS AI Search - explained) |
| How the storage capacity calculation is done in BVMS Configuration Client and VRM Monitor? |
| BVMS - license upgrade to BVMS 11.0 |
| Are there any restrictions on using Intelligent Insights widgets in BVMS Op Client on a DIP AIO? |
| Where can you find the license information for the Bosch Video Management System? |
| Why does the Alarm Pop-Up appear, but the Live Video does not display in BVMS ? |
| Why is the error code 210188 showing up during the BVMS license activation process? |
| Why does the ‘All licenses found in the text input are invalid or already assigned to an account’ message occur? |
| Why does the emergency license still appear in License Manager after the base license was activated? |
| What's new in Video Security Client 3.9 for Windows, Android and iOS? |
| What are the hardware requirements for AI free-text search option in BVMS 13.1? |
| What to do if the HERE Map shows a gray screen in BVMS 13.0 after upgrading from 12.2? |
| BVMS - System design guide |
| Why are users disconnected from Configuration Manager when it is installed in the Common Application Data directory? |
| How does Bosch Configuration Manager handle controlled folder access and data security? |
| Which version of SQL server is compatible with BVMS v10.0? |
| Is Virtualized iSCSI supported in Bosch Video Surveillance Environments? |
| Does AUTODOME IP 5000i – CPP 7.3 camera (Firmware 7.89.0045) work in BVMS 8.0? |
| What is the Bosch Plug-in Suite for Genetec? |
| What to do if an unexpected error occurs in BVMS 12.2 Operator Client? |
| What to do when there is no audio from ONVIF cameras in BVMS? |
| Is the Bosch Site Monitor App end-of-life (EOL)? |
| What ports must be open within a LAN for all BVMS 11.1.1 components? |
| What to do when ‘error code=1’ appears during BVMS 11 or 12.0.1 licensing process? |
| What is the recommendation regarding the Windows update cycle for operating systems used with BVMS? |
| Does the log4j pose a risk when Microsoft SQL server is installed with BVMS installation package? |
| What to do when ‘Authentication failed’ message appears in VSC 3.7.0.817 for CPP4 cameras? |
| How is the example script to set Operator Client in full screen mode & favorites loaded on startup? |
| Why ‘is not possible to upgrade the software of this System Info file to a newer version’ in BVMS? |
| What could be the cause of VSC App being stuck on ‘seeking’ when trying to playback older video? |
| Why the Configuration Client shows red cross for MVS when connecting with iOS device? |
| What is the exact functionality of the BVMS system (Architects and Engineering specification)? |
| How can I migrate the full configuration of a BVMS system from one server to another? |
| Are there technical measures for data protection in the context of BVMS Person Identification? |
| Why is the BVMS SMA validity expired in License Manager, but SMA is valid in Remote Portal? |
| What's New in Video Security 3.3 for Windows, Android and iOS? |
| What is the difference between unmanaged sites and subsystems (BVMS)? |
| How can I get the same layout in BVMS Operator Client Favorites Tree on all workstations? |
| Is it possible to change default email SMTP Port on BVMS when I am using SSL or TLS? |
| What to be considered when changing the IP Address of the VSG? |
| What's New in Video Security 3.7 for Windows, Android and iOS? |
| How are the recordings displayed in Op Client when using ANR with 'alarm only' recording set? |
| FAQ VS: Project Assistant 1.2.2 - What's new? |
| [FAQ] BVMS - Decoding performance |
| What is the difference when importing .csv files from tools menu or table view from Config Manager? |
| Is DIVAR IP 6000 R1 compatible with VRM v.3.83.0021 (64-bit) and BVMS Viewer 10.1? |
| Is it possible to AutoStart the Operator Client without any user action using Windows Credentials? |
| How can be configured BVMS to function in a GDPR compliant organization? |
| Why I cannot login to VRM Monitor? |
| Is Microsoft Windows 10 Enterprise LTC compatible with Bosch Intelligent Insights? |
| Is there a search limit of results in BVMS Operator Client Logbook for collecting license plate data? |
| Which are the components that establish a connection between BVMS& 3rd party management system? |
| What's New in Video Security 3.4 for Windows, Android and iOS? |
| What is ANR 2.0 and what are its functionalities in typical storage failure situations? |
| What does mean the arrows in circle at the central logical tree in the BVMS Operator Client list? |
| What to do when facing installation error during the installation of Bosch Intelligent Insights? |
| Can I see and configure in BVMS: two monitors connected with VIDEOJET decoder 7000? |
| Why can't I find the digital monitor wall after upgrading the system to BVMS version 11.1? |
| Why the Live view shows ‘Authentication failed’ in Video Security App? |
| Is Windows 11 Pro supported as OS for BVMS 11.1.1 Operator Client? |
| What to do if BVMS Operator Client cameo is white and the camera can’t be displayed (device failed)? |
| Is it possible to add and see a BVMS 11 system running on a DIP in MVS webpage as unmanaged site? |
| Why I cannot add my decoder to Configuration Client – BVMS Viewer v11.0? |
| Where can I find the Port mapping table of BVMS version 11.0 and below? |
| What's New in Video Security 3.6 for Windows, Android and iOS? |
| Where can I check which Windows versions are supported by each BVMS version? |
| Why cameras in different networks & connected to Remote Portal are ‘not reachable’ in Video Security Client? |
| What to do when ‘Maximum script size exceeded’ message occurs in Config Manager (IVA line crossing)? |
| Can I export the mp4 video file to my phone from Video Security App? |
| What's new in Video Security Client 3.2? |
| What to do if buttons are not visible in Bosch Intelligent Insights? |
| What to do when ‘Authentication failed’ message occurs when accessing VSG in BVMS v11.0? |
| Why are VCA tasks not available during playback in Configuration Manager v.7.71? |
| Is the BVMS software installation file reliable and secure (Safe software delivery)? |
| What to do when displaying live video in VSC App the thumbnail view is loading slow? |
| What does the BVMS - installation package contain? |
| How does the 'zoom threshold' function work for Bosch cameras in Configuration Manager? |
| Is it possible to transmit audio to device’s location through Video Security Client (App)? |
| Can I add & sync my Dropbox account and share projects from it through Project Assistant app? |
| Is the Privacy Overlay feature in BVMS supported for third-party (non-Bosch) cameras when integrated with the required AI packages? |
| What should you do if alarms don’t appear in the Operator Client when using a user from the Operator group? |
| Why do newly created users appear as locked in Configuration Client? |
| Can cameras record simultaneously on two different versions of BVMS using VSG (dual recording)? |
| Which port should be open to allow remote access to the Operator Client from the Management Server? |
| What is the possible impact on BVMS of the disabled Bosch camera port 1756 RCP? |
| What should I do if longitude cannot be set beyond ±90 degrees in BVMS 13.0? |
| Why does the Configuration Manager show ‘Unsupported camera model’ (auto-calibrate: IVA Pro traffic)? |
| What are the limitations of Privacy overlay in BVMS 12 (Pano cameras, h.263 & MPEG, decoder, VSC)? |
| What should I do if the icon colors on the map in Operator Client are missing after upgrading to BVMS 12.3? |
| Why can I select only Stream 1 for ONVIF camera in live view in Op. Client (Multi-stream via VSG)? |
| What is AI search option in BVMS 13.1 Operator Client? |
| Which feature was introduced in which BVMS version? |
| Bosch Building Technologies Software Service and Support definitions |
| What is the difference between Automatic mode and Failover mode in VRM? |
| Which is the VSG preparation to support ONVIF Profile T in BVMS v10.0 and higher? |
| Which are the different design options available when designing a BVMS system (BVMS - Blueprints)? |
| What is VRM and how is the block allocation done for the camera? |
| What is included in the Base licenses of the BVMS product family? |
| Which CCL commands are supported in BVMS? |
| What is the SDK functionality in Bosch Video Management System and how to create a scriptlet? |
| What to do if the software order ID cannot be claimed? |
| Why does the VRM Monitor display 0 days for the Average Retention Time? |
| Are there different ways to remotely connect to cameras (Live or Playback) using the Video Security Client or App? |
| Why is Configuration Manager being flagged as malware by my antivirus solution? |
| Why cannot I perform any change in BVMS Configuration Client and why does the Operator Client keep restarting? |
| Can I export the camera’s recording to Dropbox from Video Security Client or Video Security App? |
| Can any user view the restricted video in BVMS Operator Client? |
| What to do if ‘Unknown authentication error’ is displayed when connecting in BVMS 12.1 Configuration Client? |
| Can BVMS Op. Client receive live video from Bosch cameras using fixed and pre-configured TCP ports? |
| Why does the 'No Connection' message appear in the Operator Client, blocking live view and playback? |
| Can I use hash tag # as special character in BVMS or camera’s password? |
| Why is video delayed and low quality when using VSC with BVMS 13.0 remotely? |
| What causes certain time periods to show no traffic on the VRM? |
| Which functions are supported for an ONVIF Profile-G camera in BVMS v13.0? |
| Which script can be used in BVMS to send RCP commands to a camera without using a browser or cameo? |
| Can I activate/ deactivate Video Analysis Alarms received from a camera directly in BVMS v13.0 Operator Client? |
| What could be the cause of ‘Device configuration not supported’ in BVMS Configuration Client? |
| FAQ VS: Project Assistant 2.6.0 - What's new in version 2.6.0? |
| What to do if map-based calibration cannot be completed (maps don’t load in Configuration Manager)? |
| Why do I see ‘server’s certificate validation is enabled. OC cannot connect to an older server version’ when starting Operator Client? |
| FAQ VS: Project Assistant 2.3.0 - What's new in version 2.3.0? |
| FAQ VS: Project Assistant 1.4.0 - What's new in version 1.4.0? |
| How can I get Operator Client to trust the Management Server certificate automatically on startup? |
| Why am I getting a "Certificate Not Trusted" error when adding a PFA SSL Certificate in Configuration Manager? |
| Where can I find the required System Info File while activating the BVMS license via Remote Portal? |
| Do I need a valid SMA for technical support if I use BVMS Lite or BVMS Viewer? |
| What the 'Storage state failure' alarm message means in Operator Client? |
| Why the option to change the 'user' password doesn’t appear in BVMS Configuration Client? |
| Is it possible in BVMS 12.2 to send license plate details as text in an alarm email to a 3rd party software? |
| Why do I have ‘Authentication failed: service rights needed for communication (current level: 0)’ in VRM? |
| How can I solve the timestamp sync issue while using SDK API in BVMS 12.0.1? |
| Does BVMS still support video stitching? |
| How does Video Security Client communicate with Remote Portal? |
| Is there a BVMS Logbook size and entries limitation? |
| FAQ: Embedded Login Firewall of Bosch IP cameras explained |
| Why DINION 5100i IR cannot be added in BVMS v11.0? |
| Genetec Overview: Which Material and How-to(s) are available for Genetec & Bosch Integration and Solutions? |
| Why “Remote access to a BVMS Viewer system is denied” when logging in from a second workstation? |
| What ports does Configuration Manager use for discovering devices on a network? |
| Why cannot I add DINION 3100i IR camera (NBE-3702-AL – CPP14.3) in BVMS v11.1.1? |
| Is it possible to move cameras in bulk from one Pool to another in BVMS? |
| How can I protect my security system (IT security perspective: BVMS - Securing the Security System)? |
| Can I display a camera from a subsystem through a decoder during an IVA alarm in BVMS Enterprise? |
| How to integrate with BVMS using virtual input and REST API? |
| How to Add a Bosch Camera Using Secure Ports Only in Genetec Security Center? |
| [FAQ] Example BVMS SDK scriplet to receive and react on server events |
| Is BVMS v12.3 or BVMS v13 tested with Windows Server 2025? |
| How to change BVMS camera names (bulk operation) using the REST API based configuration interface? |
| What's new in VRM eXport Wizard 2.20? |
| What is the Glutton MODE in VRM, what are the causes and how does it work? |
| What is the difference between ‘Yes, and log off’ and ‘Yes’ when closing Operator Client BVMS 12.2? |
| Is it possible to configure Operator Client to start with Windows startup of the Workstation? |
| What to do if there is timeline in playback, but cameo is black in Operator Client for AXIS camera? |
| What is the difference between individual & common search: Multi-camera Forensic Search (BVMS>=12.1)? |
| What should you check when the Sever State is Disconnected in Logical Tree from BVMS Op Client? |
| What could be the cause of black image in Operator Client when clicking on the Instant Playback? |
| What to do to exclude certain Events and Alarms from being written in the BVMS logbook? |
| What's New in Video Security 3.5 for Windows, Android and iOS? |
| Which Cameras or Encoders can perform Dual Recording? |
| How can I find the Intelligent Insights version installed on my unit? |
| Can I install Intelligent Insights into DIVAR IP all-in-one 5000? |
| What does the User Name column indicate in the BVMS Operator Client LogBook? |
| Can I display more than 1 camera on a single Monitor of Decoder VJD-7513 in BVMS 11.0 when an alarm is triggered? |
| What is GUID and what is its role for VRM configuration and recording (replacing defective camera)? |
| What is the difference between ‘Operator Logon or off’ & ‘Operator Client Logon or off’ events in BVMS? |
| What does mean the sand clock (hourglass) symbol showed in the Operator Client Logical tree? |
| What iSCSI extension value must be considered if multiple VSG instances are installed on the same HW? |
| What's new in Video Security Client 3.1? |
| What is VRM eXport Wizard and how to use it? |
| What settings should I perform after having installed BIS and BVMS on the different computers? |
| How can I combine an ISS SecureOS Auto system (providing ANPR functionality) with a BVMS system? |
| Which is the best practice for a planned shutting down and powering up a BVMS system? |
| Why is Bosch IP camera showing red padlock after connecting to Remote Portal from Config Manager? |
| How does the BVMS - Operator collaboration with Slack work? |
| What are the restrictions of VRM Configuration utility pre-installed on DLA? |
| Is there a BVMS script that stores cameras images without opening every camera manually? |
| How can I create a multi-camera project [Project Assistant App]? |
| Does BVMS meet the requirements specified in IEC62676-1? |
| Where can I find my stored recordings in BVC? |
| Is it possible to transfer the BVMS licenses from v.8.0 of DIP 7000 R1 to DIP 7000 R2 for v.9.0? |
| VRM Monitor webpage shows ‘Your connection is not private’ (NET::ERR_CERT_AUTHORITY_INVALID). Why? |
| How is the best way of transition from the Project Assistant to (B)VMS? |
| What are the benefits of Bosch Project Assistant? |
| What is virtualization? - A concept explained |
| How can I find the source of an unauthorized login into BVMS? |
| Which is the list with restricted symbols when using BVMS OPC Server? |
| What can be done when 3rd party camera is flashing between image and Bosch logo in Operator Client? |
| Is it possible to integrate 2N Helios IP intercom to BVMS? |
| How does BVMS 10.0.1 (or newer) configure the firewall during the installation of the system? |
| Can I move the BVMS Logbook database to a separate Microsoft SQL Server? |
| Where can you configure NTP server for cameras or encoders in BVMS version higher than 11.0? |
| What does mean the clock symbol showed in the Operator Client Logical tree? |
| Which are the keyboard shortcuts that can be used by operators when operating the BVMS system? |
| Can BVMS Operator Client be automatically authenticated using parameterized start-up? |
| Which Bosch encoders and decoders are compatible with BVMS? |
| Which .NET Framework version is required for Configuration Manager v7.30? |
| Where can you find the 'VSG debug logging' option in Configuration Client to enable or disable it? |
| What are the default ports used with Intelligent Insights? |
| What's new about Cameras Keenfinity Root CA - Certificate Authority? |
| How do the Manual and Alarm Recording Modes work in the BVMS SDK? |
| What to do if the VRM cannot be reached from BVMS Configuration Client? |
| Can I switch between H.265 and H.264 on a CPP14 camera using BVMS Configuration Client? |
| VideoView+: User Verification & Keenfinity | Access to Remote Portal and Alarm Management in Video Security Client/ App |
| How can I proceed if a CPP 14 camera cannot be added to BVMS 11.0: device authentication fails (indicated by a red X icon)? |
| Where are the Transcoder Log settings and how to enable them for log collection? |
| Is Intelligent Insights End of Life and End of Support? |
| What's new in Video Security Client 3.8 for Windows, Android and iOS? |
| What does contain the installation package of BVMS (Deployment guide)? |
| What to do if 'Server is not online' and BVMS Operator Client is opening in a loop and never stops? |
| Why are all my cameras not visible in the folder from Video Security App, even though they appear in the folder in BVMS Operator Client? |
| What are the symptoms in BVMS Operator Client if Time synchronization is wrongly set? |
| It is possible to view the Counter Report in BVMS Operator Client? |
| How can I configure an alarm communication between BVMS and Gmail e-mail address? |
| What information is required for password reset of BVMS — Bosch Video Management System? |
| Where to find the Authorization Letter for Password reset of Bosch Video Products and Software? |
| Does the Video Security App have an embedded feature to keep the screen active on mobile devices or tablets? |
| What to do if BVMS Operator Client event list shows ‘VRM ‘192.xxx.xxx.xxx’: Configuration failed (creation of configuration failed)’? |
| Can I upgrade one BVMS System to version 12.0.1 while keeping the other at 11.1.1 as unmanaged site? |
| What to do if the System Fingerprint changes after a BVMS upgrade? |
