Skip to main content

Is People Counting option removed from Scenario in VCA Main Operation in Config. Manager (Dewarp mode)?

Question

Is People Counting option removed from Scenario in VCA Main Operation in Config. Manager (Dewarp mode)?

Answer

Yes, some reorganization occurred in the VCA menu > Main Operation between firmware versions 9.11 and 9.41. With the introduction of different IVA Pro versions, the Scenario field was removed. 

  • FW 9.11 (Dewarp ON/OFF):

image-2025-5-13_15-21-53.png
  • FW 9.41 (Dewarp On/OFF):

image-2025-5-13_15-25-13.png

However, People Counting can still be configured under the Tasks section:

FW 9.41 Tasks.png

nice to know.png Nice to know:

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.