What could be the cause of ‘SetCryptKeyGenerateAll’ message in BVMS v11.0 for FLEXIDOME Multi 7000i?

Question

Answer

A mismatch between the firmware version of the FLEXIDOME Multi 7000i camera and the BVMS version being used could cause incompatibilities, especially when it comes to handling encryption protocols. For example, if the camera firmware doesn’t support certain encryption features or is outdated, it could result in this error.

We would like to inform you that according to the release letter, the minimum BVMS version required for FLEXIDOME Multi 7000i cameras Firmware v9.00.0210 is 12.1 or higher for optimal performance and compatibility. It is recommended to upgrade to the specified version or a later to ensure full functionality, security updates, and access to the latest features.

BVMS 11.1 supports most of the functionalities but there are certain patches that need to be installed.

System Requirements

Bosch Video Management System 12.1 or higher
Bosch Video Management System Viewer 12.1 or higher:
- Bosch Video Management System 11.1.1 and Bosch Video Management System Viewer 11.1.1: supports most of the functionalities of the camera when deployed together with the patch ID:434923.
- Bosch Video Management System 12.01 and Bosch Video Management System Viewer 12.01: supports most of the functionalities of the camera when deployed together with the patch “429121, 418648, 425002 - FW8.90 improvements"