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How to change your email address for Keenfinity ID to another e-mail address in Remote Portal?

🕒 This procedure takes in average ~ 5 min to complete

The following procedure will change your e-mail address of all your Remote Portal accounts at once and also for your Alarm Management account, in case you have one.

Step-by-step guide

1. Login to Remote Portal with Single Sign-on.

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  1. Login to your RP account KFID as usually.

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  1. Once logged-in, click on your name in top-right corner, select "My Profile (Keenfinity ID)"

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  1. Select "Change email":

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  1. Insert your email and click on Send verification code

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  1. Check your mailbox for the email with the KFID verification code. Enter the verification code and click Verify code.

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  1. On the next screen click Continue

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And the confirmation will follow:

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  1. Close the tab, go back to the Remote Portal tab and log out:

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  1. The next time you login to Remote Portal, you’re KFID login will only accept your new e-mail address.

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