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What should I do if the Autodome IP starlight 7000i camera has condensation inside?

Question

What should I do if the Autodome IP starlight 7000i camera has condensation inside?

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Answer

If your AUTODOME IP starlight 7000i camera shows condensation inside the dome, you can try to clean it by carefully removing the dome bubble.

For instructions on how to remove the dome bubble, refer to step 2 of the Quick Installation Guide.

Before starting the cleaning process, please follow these recommendations:

  • Power off the camera

  • Remove the dome bubble indoors, where the humidity level is lower than outside.

  • Use a soft cloth to avoid scratching or damaging the dome bubble

  • Ensure that the camera receives enough power to support the heaters. The main purpose of the heaters is anti-condensation and anti-fog protection, ensuring clear image quality and reliable operation.

    For pendant models used in outdoor applications that require heaters, a 60 W Bosch midspan or a 60 W switch is required to power both the camera and its internal heaters. 

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If condensation reappears after cleaning the dome bubble, contact the Central Technical Support team for further assistance.

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