Question
Why am I unable to open the camera’s Device Page from Alarm Management?
Answer
It may happen that the camera’s Device Page does not open in Alarm Management.
After selecting Open Device Page → Justify Request (choose an option from the drop-down list) → click Confirm, nothing happens.
This usually occurs because pop-ups are blocked by your browser.
To resolve this:
Click on the blocked pop-up icon in your browser.
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Select “Always allow pop-ups and redirects from https://…”
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Click Done.
Then repeat the steps:
Open Device Page → Justify Request → Confirm
The Device Page should now open successfully.
