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Why are users disconnected from Configuration Manager when it is installed in the Common Application Data directory?

Question

Why are users disconnected from Configuration Manager when it is installed in the Common Application Data directory?

  • Single user scenario:

 When one user is logged in and uses Configuration Manager to configure cameras in the database, the system works as expected.

  • Multiple user scenario:

When a second user starts Configuration Manager on the same server, all users who are currently working in Configuration Manager are immediately disconnected from the cameras they are configuring.

users.png

Answer

Users are disconnected because installing Configuration Manager in the Common Application Data directory does not allow multiple simultaneous users.

If multiple users need to work simultaneously in Configuration Manager, using common data application directory is not suitable, it only saves data in one central location for all users.

In this case, the recommended solution is to use a SQL database, which allows multiple users to work simultaneously without interrupting each other.

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